-
General Questions FAQ
Please contact the festival or event organizer if you have any of these questions.
The dates and availability of the event or festival content.
How long after I click play on a video can I watch it?
What's included in my pass?
Where can I watch the content, do you have an app I can watch it on?
...
-
Virtual Events Technical FAQ
Virtual Events Technical FAQ
What are the system requirements to watch content online?
You can watch content on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch virtual films or event on Android tablets and phones using Chrome, and on iPhones and iPads using Sa...
-
Virtual Pass FAQ
Virtual Pass FAQ
How do I access content with my virtual pass?
Your virtual pass is what gives you access to the screening portal. There are a few different ways to log into the screening portal:
Go directly to https://virtual.goelevent.com and sign in under Passholder Login using your Elevent ...
-
Virtual Tickets FAQ
Virtual Tickets FAQ
How do I access my virtual ticket?
You will receive two emails from the event organizer you bought your ticket from:
order confirmation email - this is sent at the time of purchase
virtual access email - this includes a direct link to the film or event and will be sent one h...
