Your Elevent Account

• Adding or Updating a Saved Payment Card in Your Account

  You can securely saved a payment card in your Elevent account to make future purchases easier; alternatively, you may also update or remove any saved payment cards should you wish to. A saved payment card is especially useful if you have an auto-renewing membership or recurring donation to an or...

• Cancel A Ticket in Your Ticket Packge

  Whether you’re dealing with a change of plans or just need to free up a credit in your Elevent package, I've got you covered. Here is the step-by-step guide to managing and canceling tickets within your Elevent account.

• Getting Passes and Ticket Packages on a Mobile Device

  Any event you attend may offer different ways to deliver a pass or ticket package to you. In many cases, these are printed as badges, wristbands, or some other 'credential'. Your event might also allow you to pull up this credential on your phone (If you aren't sure, check the email or website f...

• How to Access & Download Your PDF Tickets on Elevent

  Whether you have an account or just your order details, here is how you get your PDF tickets ready for showtime.

• How to Manage Your Donations on Elevent

  Let’s break down how to manage your donations on Elevent into a simple, "no-stress" guide. Whether you're a regular philanthropist or just checking in on a one-time gift, here is how you navigate your account.

• Transfering a Ticket to Another Person

  How to transfer a ticket.

• Updating Your Credential Information

  Updating your event credentials doesn't have to be a drag. Here is a clear, step-by-step guide based on the video to help you get your lanyard details and photo squared away in no time.